Ordering & Delivery

FREE Layout Proofs

Once we have received your order, we will send you a free layout proof of your Invitation, Reception Menu, Order of Service/Ceremony or ‘Our Wedding Day’ with your personal details for your approval. We ask that you check all the details carefully, and return them to us signed as approved.  It is your responsibility to ensure that your proofs are correct.  Your order will then be completed according to your approved proofs.  Please note that changes made after printing has commenced will incur additional charges as per our current price list.

Our FREE Gift To You

As a special thank you for choosing our Wedding Stationery, our free gift of a Guest List Organiser is included with every wedding invitation order (excludes DIY range).  The Guest List Organiser will provide you with an easy way of keeping track of replies as they come in, how many guests will be attending from each reply, names required for place cards, a section for the gifts that you receive, and a column to tick when you have sent a thank you card.  We hope that you will find it to be a very useful tool.

Booking & Deposit

For further information or to make an appointment to view our products, please do not hesitate to contact us.  To book your Wedding or Event, please contact us to check availability of your date first, then download and print the Booking Form and send it to us with your deposit.  Please note that weddings and events must be booked with us prior to ordering and a non-refundable deposit of £50.00 (corporate £100.00) is required at the time of booking.  Once we have received your Booking Form and deposit, we will confirm your booking.  When you are ready to place your order, please download and print the appropriate Order Forms and Detail Forms, complete all appropriate sections, and send them to us with your full payment.  If you are ordering Wedding Accessories only, please contact us first to check stock availability of the item(s) you require, then download and print the Wedding & Bridal Accessories Order Form, and send to us with your full payment.

Order Timelines

Wedding Invitations should be sent to your guests at least 8 to 12 weeks prior to your wedding date in order to allow them enough time to respond and plenty of time for you to plan accordingly.  We ask that you book your wedding or event with us well in advance and that you place your order a minimum of 8 weeks prior to the date that you wish to receive your invitations from us.

Prices & Order Forms

Prices are subject to change without notice, usually only in the event that our suppliers costs have increased significantly.  Please ensure that you contact us prior to placing an order, to confirm the availability of your wedding date, and/or availability of stock of accessories.

International Orders

We do not accept international orders at this time.

Order Cancellations

As stationery and some of the accessories are personalised to your individual requirements, refunds and exchanges will only be made if the item(s) is found to be faulty or does not meet your order specifications.  The deposit is non-refundable upon cancellation.  Non-personalised Wedding & Bridal Accessories can be returned for a full refund (less postage & packing costs) with 7 days of receipt by the purchaser.

Product Presentation

All measurements quoted are approximate.  Appearance of colours may vary on photos shown in our brochures and on the website due to differences in computer monitors and printers, therefore please request samples if specific colours are required.

Packaging & Delivery

Packaging and delivery is charged at £8.00 per shipment for Stationery orders.  We must receive your signed proofs before we can start work on your order.

Packaging and delivery for Favours is £10.00.

Packaging and delivery for most of our Accessories is £4.00 per item and we do offer a discount for combined purchases.

Packaging and delivery for Table Plans is £12.00.

We deliver to any UK address (i.e. address with a Royal Mail postcode) and as well, orders can be picked up.  A signature is required at the time of delivery to provide proof of receipt.

Payment

For Wedding or Event Stationery, your initial deposit (Weddings and Events £50.00, Corporate £100.00) is required at the time of booking, and your final payment is due at the time of ordering.  Please contact us before booking your event to check that your date is available.

When ordering Wedding Accessories only, please contact us first to check stock availability of the item(s) you require, then send us your Order Form with your payment.  Once your payment is received, we will process your order.

All payments and deposits should be made either by cheque or via PayPal (see below) and cheques should be made payable to 'SC Lloyd'.  Along with your payment, please send the appropriate Order Forms (and Detail Forms if appropriate).  Your personal details are strictly confidential and will never be passed on to any third parties.